The taxi industry is a service industry. Taxis provide their transportation services to the general public which includes people who use wheelchairs and other mobility aids. The Board takes the view that both accessible and regular taxi services should both be available to the public, especially in larger communities. Although the operation of an accessible taxi is more costly than a regular sedan taxicab, accessible taxis can be used to carry any passenger. All passengers who are provided transportation in an accessible taxi pay the same rate as when a regular sedan or van taxicab is used.
- Operating Policy | Accessible Taxis | May 2008
- Advisory | Priority Dispatch Plans | April 2010
- Reference Sheet 7 | Preparing an Accessible Service Plan
- Advisory | Flip Seat Authorizations | Jun 2009
- Advisory | Conventional & Accessible Taxi Fleets | Feb 2009
- Advisory | Flip Seats in Commercial Passenger Vehicles | Dec 2008
- Advisory | Accessible Taxi Policy | Mar 2008
The Board posted its report, Wheelchair Accessible Transportation by Taxi and Inter-city Bus in British Columbia, in January 2012.
The report shares perspectives on customer service, driver training, vehicles, and financial challenges, among other matters. It discusses actions the Board is taking. It also makes suggestions for actions that some others in British Columbia can take in areas that are outside the Board’s jurisdiction.
The Board encourages transportation companies and others with an interest in accessible transportation to read and share the report.
Download a PDF copy here:
- Wheelchair Accessible Transportation
by Taxi and Inter-city Bus in British Columbia
Low Resolution Web Version | High Resolution Print Version