Please put your complaint in writing and send it to the Commercial Passenger Vehicle Program. Their phone number is 604-527-2198 and their email is cpv@gov.bc.ca.

We do not disclose the status of other applications until the final decision has been published on the website. We also do not disclose that an application has been received until it’s Application Summary has been published in the Weekly Bulletin.

An applicant may contact the Board to inquire about the status of their application.

The Registrar of Passenger Transportation will automatically send licence renewal forms to licensees with expiring licences.