Start or expand an inter-city bus service

Inter-city bus operators who want to start or expand an inter-city bus service to a new route can use the new inter-city bus application checklist.

Amend an ICB licence

ICB operators must apply to the Board to amend their terms and conditions of licence, including operation on new routes or eliminating routes or route points. They cannot apply to amend terms and conditions labelled “legislative requirements”.

Add a route

ICB operators must apply to the Board to expand their routes of operation. ICB operators seeking to operate on a new route must submit all items listed under the New Inter-city Bus Checklist. 

Reduce or stop inter-city bus service

The Board’s Inter-City Bus Minimum Route Frequency policy will take effect on the expiration of the ICB COVID-19 policy on December 31, 2023. The policy changed licensee requirements for reducing or stopping inter-city bus service. There will be a period of 90 days to transition to the updated MRF policy.

Minimum route frequency

Inter-city bus (ICB) operators must adhere to their license’s minimum route frequency requirements.

The Board’s Inter-City Bus Minimum Route Frequency policy will take effect on the expiration of the ICB COVID-19 policy on December 31, 2023. The policy changed licensee requirements for reducing or stopping inter-city bus service. There will be a period of 90 days to transition to the updated MRF policy.

Terms and conditions

The Board sets terms and conditions of passenger transportation licences when an application is approved. 

Inter-city bus operator terms and conditions include things like:

• Schedules
• Routes
• Pick-up and drop-off points
• Minimum route frequencies (daily, weekly, month)

Operators must also follow:

• the Passenger Transportation Act
• the Passenger Transportation Regulation
• Board Rates Rules.

Fitness reviews

The Board may review licensee fitness at any time to make sure they meet standards.