Mission

Sustainable, accessible, and safe passenger transportation services for all across British Columbia. 

Vision

The Board licences and regulates passenger directed transportation and inter-city buses through objective, evidence-based decision-making to meet public need and promote sound economic conditions. 

Values 

Service to the public 

Accessibility: People throughout B.C. have accessible and inclusive passenger transportation options. 

Affordability: People throughout B.C. have affordable passenger transportation options. 

Demand: There are people who would support and use the passenger transportation service. 

Safety: People throughout B.C. have safe and secure passenger transportation services. 

Service quality: People throughout B.C. have access to high quality passenger transportation services and adequate supply. 

Regulating the industry

Competition: B.C.'s passenger transportation industry encourages healthy competition among a variety of service providers. 

Innovation: B.C.'s passenger transportation industry is innovative and embraces emerging technology. 

Sustainability: B.C.'s passenger transportation industry strives to be environmentally and economically sustainable over the long term. 

Variety: B.C.'s passenger transportation industry supports a variety of passenger transportation options and services. 

Independent tribunal 

Administrative Fairness: The Board upholds principles of administrative fairness and impartial decision-making as an independent tribunal and in accordance with its legislated mandate. 

Equitable Regulatory Framework: The Board balances economic opportunities equitably across different sectors and business models. 

Evidence-based: The Board makes objective, data-driven, and evidence-based decisions. 

Integrity: The Board acts ethically and accountably. 

Transparency: The Board communicates clearly what we do and how we do it. 

You can read more about the Board's work in its strategic plan and annual reports.